Contact us

Contact Us


Sanofi House
44 on Grand Central Office Park
2 Bond Street
Grand Central Extension 1
Midrand 16

If your question is related to an emergency, please consult your doctor or emergency unit.

Medical Information and Pharmacovigilance

Side effects/ safety: 
ZA.Drugsafety@sanofi.com

Medical information 
Rare disease medicines: 

samedical@genzyme.com

Vaccines: 
amayeza@amayeza-info.co.za
(landline: 0860160160)

Sanofi medicines: 
ZA.Medinfo@sanofi.com

Product Quality Complaints: 
ZA.ProductQualityComplaints@sanofi.com